Shipping + Returns
 

SHIPPING

We currently ship via 'Royal Mail Signed For' only within the U.K. This acts as proof of postage & proof of goods being received.

Shipping times are usually:-

2-3 business days within the U.K

Europe 3-5 days

America & further a field 5-7 days

All international import taxes are the responsibility of the customer. Please check your countries import charges / rules and regulations before making a purchase.

 

RETURNS

We do not accept exchanges.

For hygiene purposes, no refund can be accepted on used cooking spoons / implements.

Only unused items can be returned.

We hope you are delighted with your order.  In the unlikely event of you wishing to make a return, please give notification within 7 days of receiving the item/s.

Items must be returned within 7 days of notification.

The customer is responsible for the cost of the return postage (this is non-refundable) & is advised to keep proof of postage in case of lost goods. (Where in it is the customers responsibility to make a claim for the lost goods through their chosen postal service & a refund will not be given by us - Fernley & Finch) 

Once the item has been received back & assessed to be in ‘as new’ condition - a full refund for the original item and postage will be processed. Please allow 10 days for refunds to be issued.