Shipping + Returns
We currently ship via 'Royal Mail Signed For' only within the U.K. This acts as proof of postage & proof of goods being received.
Shipping times are usually:-
2-3 business days within the U.K
Europe 3-5 days
America & further a field 5-7 days
All international import taxes are the responsibility of the customer. Please check your countries import charges / rules and regulations before making a purchase.
We do not accept exchanges.
For hygiene purposes, no refund can be accepted on used cooking spoons / implements.
Only unused items can be returned.
We hope you are delighted with your order. In the unlikely event of you wishing to make a return, please give notification within 7 days of receiving the item/s.
Items must be returned within 7 days of notification.
The customer is responsible for the cost of the return postage (this is non-refundable) & is advised to keep proof of postage in case of lost goods. (Where in it is the customers responsibility to make a claim for the lost goods through their chosen postal service & a refund will not be given by us - Fernley & Finch)
Once the item has been received back & assessed to be in ‘as new’ condition - a full refund for the original item and postage will be processed. Please allow 10 days for refunds to be issued.